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Customer Returns and Cancellation Options

Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options Extensions & Modules image
Customer Returns and Cancellation Options
$0.00
NameOC CompatibilityVersionSizeLast Updated
Returns Cancellation Confirm [23xx-3xxx]2.3.x.x - 3.x.x.x2.0.121.45KB06/08/2022

This extension has the following features.

  1. You can set the number of days till when the return order or product is eligible. Once the date is expired, customer will not be able to initiate return or use the returns button in the customer order info page.
  2. You can set when the return order button shown be displayed depending on the current order status of the order. For example you will not want to show returns button when the order is in pending status.
  3. Customer can cancel the order themselves
  4. You can set on what all order status a customer can cancel his order. For example you can set a customer can only cancel order only if the order status is in pending, processing or processed status.
  5. You can set the number of days till when a customer can cancel his order. Once the date is passed, customer will not be able to cancel his order.
  6. When the customer cancels his order, he will receive the order status update email as per opencart settings.
  7. If you are editing an order, you can display review block to the customer and customer can click on confirm button to confirm the updated order.

All of the features are only for logged in customers.

Admin: http://opencart-demo.huntbee.com/opencart2302/admin/index.php?route=extension/hbapps/rac&store_id=0

Usernamedemo
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Store front: http://opencart-demo.huntbee.com/opencart2302/index.php?route=account/order

Steps: 

  1. Place an Order using Cash on Delivery method
  2. Open your order history page
  3. You can cancel the order

 


Open demo instruction in new tab

VERSION : 2.0.0DATE RELEASED: 27 Jul 2021
  1. Redesigned to latest standards
  2. Included a feature that fixes the OpenCart bug for return forms that does't capture product ID
  3. Included Edited Order Confirm Button and Order Review block
  4. Hide return button if return is already initiated by the customer for the particular product and particular order ID.


VERSION : 1.0.0DATE RELEASED: 05 Feb 2020

First Release


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